Yes, you can make changes to your reservation, such as adjusting the dates or the number of guests, as long as the changes are made within our modification window.
This window typically extends up to [number] days before your scheduled check-in date. Log in to your FUJI GLAMP account, go to your bookings, and follow the instructions to modify your reservation.

We accept a variety of payment methods, including credit/debit cards, online banking, and other secure payment options.
You can view the accepted payment methods during the booking process.
Rest assured that all payments are processed securely to protect your financial information.

In addition to the campsite rental cost, there may be additional fees for extra services or amenities offered by the campsite owner.
These fees will be clearly outlined in the campsite listing, allowing you to make an informed decision before booking.

Our refund policy varies depending on the timing of your cancellation.
Cancellations made ** days or more before the check-in date are eligible for a full refund.
Cancellations made within ** days of the check-in date may be subject to a partial refund,
depending on the campsite owner's policy.
Refer to our Cancellation Policy for more details.

Yes, we occasionally offer discounts and promotions to our users.
Keep an eye on our website and subscribe to our newsletter to stay updated on the latest deals and offers.

Yes, we prioritize camper safety.
We recommend that all campers familiarize themselves with our safety guidelines, which can be found in our Terms and Conditions.
These guidelines cover topics such as campfire safety, wildlife encounters, and Leave No Trace principles.

Campsite owners are expected to adhere to our guidelines and provide a safe and enjoyable experience for campers.
This includes maintaining their campsite, following local regulations, and ensuring the accuracy of their listing.
Violations of these rules may result in account suspension or removal from the platform.

If you encounter any issues or have concerns during your camping experience, please contact our customer support team immediately.
We are available to assist you 24/7.
For non-urgent matters, you can also use the "Contact Us" form on our website, and we will get back to you as soon as possible.

When listing your campsite, it's essential to provide accurate and detailed information to attract potential campers.
Include high-quality photos, a comprehensive description of your campsite, the number of guests it can accommodate, amenities, rules, and any additional services you offer, such as guided tours or equipment rental.

Yes, you can update your campsite details at any time.
Log in to your campsite owner account, go to your listing, and make the necessary changes.
Keeping your listing up-to-date is crucial to providing accurate information to campers.